Privacy Policy

Effective Date: 01/01/2026

We respect your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and make bookings on our website [www.yoursite.com] (the "Site").

By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect two types of information from you: Personal Information and Non-Personal Information.

Personal Information

When you make a booking or contact us, we may collect personal details, including:

Name
Email address
Phone number
Billing and shipping address
Payment information (such as credit card details)
Tour preferences and booking details

Non-Personal Information

We may also collect information that doesn’t directly identify you, such as:

IP address
Browser type
Operating system
Referral URLs
Pages viewed and time spent on the site

2. How We Use Your Information

We use the information we collect for the following purposes:

To process bookings: We use your personal information to complete and manage your tour bookings, including payment processing.
To improve our services: We analyze how you use our website to improve the user experience and develop new features.
To communicate with you: We may use your email address or phone number to confirm your booking, send updates about your tour, or respond to your inquiries.
To send marketing communications: With your consent, we may send you promotional emails about upcoming tours, special offers, and news related to our services.

3. Payment Information

We use third-party payment processors (such as [Stripe, PayPal, etc.]) to securely process your payments. Your credit card details are not stored on our servers. Please review the privacy policies of these third-party providers for more information on how your payment data is handled.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files that store information about your usage of the site. You can control the use of cookies through your browser settings.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

6. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

With service providers: We may share your personal information with trusted third-party service providers who assist in operating our website, processing payments, or delivering services (such as tour operators).
For legal reasons: We may disclose your information if required by law or in response to legal requests such as subpoenas or court orders.

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access and correction: You can access and update your personal information by logging into your account or contacting us.
Opt-out of marketing emails: You can opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails.
Deletion: You may request the deletion of your personal information by contacting us, subject to applicable legal requirements.

8. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of these sites. Please review the privacy policies of these third-party websites before providing any personal information.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at info@adayinedinburgh.com